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Terms of service

Last updated: November 12, 2026

Overview

This website is operated by Walnut Lumen. By visiting the site or buying from us, you agree to these terms. Please read them along with our privacy policy, shipping policy and returns policy, which are part of these terms.

Products and pricing

We do our best to show product colors, sizes and details accurately, but screens differ and small variations can happen, especially with printed items. Prices and availability can change at any time. If we find a pricing mistake on an order, we will contact you before it ships and you can choose to cancel.

Orders

We may refuse or cancel an order, for example if an item is out of stock or an order looks fraudulent. If we cancel an order after you have paid, we will refund you in full.

Custom and personalized items

When you personalize an item, such as adding initials, please check your spelling before you order. Personalized items are made just for you and can only be returned if they arrive damaged or with a defect.

Payments

Checkout is handled securely by Shopify. You agree to give current and accurate purchase and account details so we can complete your order.

Use of the site

You may not use this site for anything unlawful or to interfere with how it works. All content on the site, including our desk mat designs, text and photos, belongs to Walnut Lumen or its partners and may not be copied without permission.

Limitation of liability

To the extent allowed by law, Walnut Lumen is not liable for indirect or incidental damages that come from using the site or our products. Nothing in these terms limits rights you have under consumer protection law.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed.

Contact

Questions about these terms can be sent through our contact page.